Frequently Asked Questions
Everything you need to know about your Nativotx experience, from shipping to our premium quality standards.
What is the typical shipping timeframe for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and local customs processing.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
What materials do you use in your collections?
Nativotx is committed to quality. We primarily use high-grade organic cotton, recycled polyester blends, and ethically sourced fabrics to ensure both comfort and durability.
How should I care for my Nativotx apparel?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat drying to prevent shrinkage and fabric degradation.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.